Call Center CRM • Operated by us • No hassle
Deploy your Call Center CRM and start operating in days
We deliver the platform ready for your operation: agents, customers, tickets, reporting, and automation. We install it, maintain it, and secure it (SaaS / Dedicated / Enterprise).
Ziina Pay
Integration with Zadarma
FreePBX
Integration with DIR Logistics
Ready for real Call Center operations
✅ Roles and permissions for agents / supervisors / admin
✅ Tickets, follow-up, and full traceability
✅ Managed backups and controlled updates
✅ Licenses/heartbeat and access control
✅ Implementation support and guidance
Multi-tenant SaaS (recommended)
Your instance ready with automatic updates and backups. Ideal to start fast and scale without infrastructure.
Dedicated instance
Full isolation: separate folder + database. Built for larger operations, compliance, and advanced control.
Enterprise (On-prem / special requirements)
Installation on your infrastructure, VPN, or controlled environment. SLA, security policies, and tailored deployment.
Flow
From demo to operations without friction
A clear path to convert prospects into customers and get operations running.
1) Request a demo
We enable a shared or temporary demo per prospect (24/48h) with sample data.
2) Choose the deployment model
SaaS / Dedicated / Enterprise based on size, compliance, and required integrations.
3) Activation and onboarding
Initial configuration, users/roles, pipelines, and adjustments for your real operation.
4) Operations and support
Maintenance, backups, monitoring, and ongoing support. You sell and operate; we sustain the platform.
Included
Everything you need to run your Call Center
Sales management
Leads, customers, opportunities, follow-up, and notes with full history.
Tickets and support
Help desk with traceability, attachments, statuses, and notifications.
Reporting and control
Operational KPIs, audit trail, and role-based control.
Automation
Workflows for repetitive tasks, assignments, and reminders.
Security
Backups, access control, and policies for stable operations.
Guided implementation
Hands-on guidance to get it running with your real process.
FAQ
Frequently asked questions
Do I need to install anything?
Not necessarily. In SaaS and Dedicated we deliver it ready. In Enterprise, we install it on your infrastructure.
Can I migrate from SaaS to Dedicated?
Yes. You can start on SaaS and migrate to a dedicated instance as your operation grows.
Is support included?
Yes. Support varies by plan (standard / priority / SLA in Enterprise).
Ready to activate your operation?
Schedule a demo and we’ll show you how it would look for your Call Center.