Legal
Privacy Policy
Last updated: 2026-02-25
This Privacy Policy explains how CC Global Commerce ("we") collects, uses, and protects personal data related to the CC Global CRM website and services.
1) Controller & contact
Email: support@ccglobalcommerce.com
Address: JT030127 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
2) Scope
Applies to website visitors, customers, leads, and users interacting with forms, support, purchases, and communications.
3) Data we may collect
- Identity & contact: name, email, phone, company.
- Account/service: credentials, technical logs, instance identifiers, licenses/heartbeat.
- Billing: data needed to process payments (we do not store full card data).
- Support: tickets, messages, attachments, and technical metadata.
- Website usage: pages visited, events, cookies (see Cookies Policy).
4) Purposes
- Provide the service, support, and operational communications.
- Manage purchases, billing, and fraud prevention.
- Improve the website and security.
- Comply with legal/regulatory obligations.
5) Legal basis (United Arab Emirates)
We process data under applicable UAE laws, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and applicable regulations/decisions.
6) Sharing with third parties
We may share data with vendors required to operate the service (hosting, email, analytics, payment gateways) under reasonable security and confidentiality measures.
7) International transfers
Some vendors may operate outside the UAE. We implement reasonable safeguards to protect data.
8) Retention
We keep data as long as needed for the purposes above and to meet legal obligations, then delete or anonymize it.
9) Security
We apply reasonable technical and organizational measures (access controls, encryption where applicable, backups, logging, hardening).
10) Data subject rights
Under PDPL and applicable rules, you may request access, correction, deletion, restriction, or objection where applicable. Contact: support@ccglobalcommerce.com.
11) Minors
The service is not intended for minors. If you believe a minor provided data, contact us.
12) Changes
We may update this policy and publish the current version on this page.
Notice: This text is informational and not legal advice.
1) Controller & contact
Email: support@ccglobalcommerce.com
Address: JT030127 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
2) Scope
Applies to website visitors, customers, leads, and users interacting with forms, support, purchases, and communications.
3) Data we may collect
- Identity & contact: name, email, phone, company.
- Account/service: credentials, technical logs, instance identifiers, licenses/heartbeat.
- Billing: data needed to process payments (we do not store full card data).
- Support: tickets, messages, attachments, and technical metadata.
- Website usage: pages visited, events, cookies (see Cookies Policy).
4) Purposes
- Provide the service, support, and operational communications.
- Manage purchases, billing, and fraud prevention.
- Improve the website and security.
- Comply with legal/regulatory obligations.
5) Legal basis (United Arab Emirates)
We process data under applicable UAE laws, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and applicable regulations/decisions.
6) Sharing with third parties
We may share data with vendors required to operate the service (hosting, email, analytics, payment gateways) under reasonable security and confidentiality measures.
7) International transfers
Some vendors may operate outside the UAE. We implement reasonable safeguards to protect data.
8) Retention
We keep data as long as needed for the purposes above and to meet legal obligations, then delete or anonymize it.
9) Security
We apply reasonable technical and organizational measures (access controls, encryption where applicable, backups, logging, hardening).
10) Data subject rights
Under PDPL and applicable rules, you may request access, correction, deletion, restriction, or objection where applicable. Contact: support@ccglobalcommerce.com.
11) Minors
The service is not intended for minors. If you believe a minor provided data, contact us.
12) Changes
We may update this policy and publish the current version on this page.
Notice: This text is informational and not legal advice.