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WhatsApp · Templates and conversations

How to create WhatsApp templates and review conversations

Prepare approved templates and control conversations and blocked numbers.

10 min

  1. Step 1

    Create the template

    Use a lowercase name, choose category and language, and write the body with numbered variables.

    Create the template
  2. Step 2

    Add examples and actions

    Include examples for each variable, message footer, and quick responses when appropriate.

    Add examples and actions
  3. Step 3

    Send for review

    Check content, variables, and language before submitting the template to Meta.

    Send for review
  4. Step 4

    Review conversations

    Filter the inbox without showing names, phone numbers, or real content.

    Review conversations
  5. Step 5

    Control blocked numbers

    Check Blocked Numbers and verify each block before modifying it.

    Control blocked numbers

Sending for review communicates the template to Meta and approval may take minutes or hours.